Terms

Quality is an ever-extending goal - the better you are, the better you need to be. The management of the quality process is infinite, and marked only by milestones, never by completion!IT Dhaam recognizes that, to fulfill our goal of self-evident quality, it needs constant improvement to our deliverables to match the increasing expectations of our customers. With standardization being the key to all growth - professional, personal and financial.IT Dhaam keeps track of all its processes and reviews them periodically and enhances them regularly.

Our aim, therefore, is to provide quantifiable and consistent results through automated processes that have been tested over time.IT Dhaam's quality management process is different from other companies in that it has experienced quality professionals.

Communication with clients ITDhaam prefers the Internet as the most effective and viable communication option between the client and the Development Center when distance matters otherwise face to face talks are the best form of interaction to understand and exchange the views and solutions and for developing a harmonious long term relationship with the clients. With the leased 128 KBPS & 256 KBPS connectivity communications are always on. Email and FTP will be the medium via which software delivery will be made. Some Additional Notes:

IT Dhaam puts a Communication channel at high priority for successful development that is why we usually have two project managers assigned to the project. One of them, either a member of our team or your representative, is a local Project Manager who closely works with your team to ensure seamless information exchange and monitors the progress. The other one, the offshore Project Manager, is fully assigned to your project and is fully responsible for it.

IT Dhaam uses special techniques and tools to support remote development. Our programmers and other specialists effectively work as a team despite the fact that they are in different geographic locations.

METHODOLOGY: IDEAZz has developed its methodology in a way which enables it to provide very cost effective and efficient business solutions to its clients. In fact the approach is standardized yet very simple and straight forward and includes following phases as a whole: